Welcome to MR AND MRS CLEAN. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or booking our services. If you do not agree with these terms, you may not use our services.

1. Definitions

"Company" refers to MR AND MRS CLEAN.

"Services" refers to cleaning and garden care services provided by the company.

"Client" refers to any individual or entity that uses our services.

"Website" refers to our official website.

2. Booking and Payment

All bookings must be made through our website, phone, or email.

Payment is required at the time of booking or upon service completion, as agreed.

We accept various payment methods, including credit/debit cards and online payment platforms.

Prices for services are listed on our website and are subject to change without prior notice.

3. Cancellation Policy

Cancellations made more than 24 hours before the scheduled service will incur no charges.

Cancellations made less than 24 hours before the service may be subject to a cancellation fee.

The company reserves the right to cancel or reschedule a service due to unforeseen circumstances.

4. Scope of Services

Our services include cleaning and garden care as described on our website.

The company reserves the right to refuse service if the property is deemed unsafe or inaccessible.

Any additional services requested during the booking may incur additional charges.

5. Client Responsibilities

The client must provide access to the property at the agreed-upon time.

The client is responsible for securing valuables before the service begins.

Pets must be secured or removed from areas where services are being performed.

6. Liability

The company is not liable for any pre-existing damage to the client’s property.

Any damages caused during the service must be reported within 24 hours for resolution.

The company’s liability is limited to the cost of the service provided.

7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.

8. Intellectual Property

All content on our website, including text, graphics, and logos, is the property of MR AND MRS CLEAN and is protected by copyright laws.

Unauthorized use of our intellectual property is prohibited.

9. Changes to Terms

The company reserves the right to update or modify these terms at any time. Any changes will be posted on our website with the updated effective date.

Continued use of our services after changes constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Company Name: MR AND MRS CLEAN

Address: Apartment 16, Britanic Park, 15 Yew Tree Road, Birmingham, England, B13 8NQ

Phone: +44 7846754680